![]() ![]() If your controller is model RDC 2.4 and has installed firmware 2.0.5 or greater the following features are accessible in OnCue Plus This release includes bug fixes and performance improvements *Requires the Programmable Interface Module, which can be purchased with your KOHLER generator Schedule generator maintenance appointments with your KOHLER dealer. ![]() Receive instant generator updates via text or email.Turn on/off electrical applications or entire rooms from anywhere in the world*.View real-time power status of your home or business.Paired with a standby KOHLER® generator, the OnCue® Plus Generator Management System allows you to: Whether you’re at home, traveling or on the go, you’ll never have to worry about the power in your home or business. If so, it's unlikely to change until they are willing to spend (a lot) more money to fix it.OnCue® Plus Generator Management System AppĮnjoy peace of mind in the palm of your hands. It may have to do with the back-end software they are running on their web site. This is a bad assumption and I think this is their fault. Note that Verizon won't support such a setup.įrom the outside looking in, it looks like to me that Kohler assumes a completely open connection to the internet. There are posts here and on other sites that describe this setup. There is hardware out there that will bridge MoCA to Ethernet, however you'll be creating a setup that isn't supported by Verizon. It's difficult to replace the Actiontec router, as it really needs to be at the center of your network. It also creates a MoCA LAN for the set-top boxes. The Actiontec router connects to the WAN over coax using MoCA. Verizon won't enable Ethernet for the WAN if you have TV service. Since you have FiOS TV, you have a coax connection to the ONT. It is ridiculous to me that people have to struggle with this without much support and apparently need to reinvent the wheel over and over again. I will also ask Kohler for any specfics they can provide regarding OnCue customers who overcame this issue. Would like to know if anyone has tried this approach. I will post URLs to this information in the next day or so and report any progress that I am seeing. I have seen some guidance on the internet regarding the specifics of how this is done. To do this, I would need to place the NetGear router in front of the Actiontec, connect cat5 from the generator to the NetGear router and then connect the Actiontec router to the NetGear router. Kohler is saying the Actiontec router is the issue and that at least one other FIOS user resolved the OnCue connectivity issue by replacing the Actiontec router with a NetGear 600 router. I started this thread and am a bit relieved to see that others are having this issue and it is not just somthing that I have overlooked. I am looking for someone that has FIOS and a Kohler generator with Oncue who has gotten Oncue to work. This requires the other router to be in front of the Actiontec I believe. Kohler says the issue is the Actiontec router and that other Kohler customers have resolved the issue by replacing the router with a Netgear router. This is the case with software firewall (McAfee) turned off and Actiontec security set to lowest setting. It seems like the router will not allow an inbound connection to the generator's controller. Oncue is also able to connect to the Kohler Oncue server. This is despite the fact that the generator passes the router connectivity test. outbound) but Oncue cannot connect to the generator. The issue I am having is the generator seems to be able to send emails (i.e. Oncue allows remote access to monitor and control the generator. Oncue is an application that runs on a PC. I also have an Kohler generator with Oncue software. I have Verizon FIOS (TV, Internet) with an Actiontec router. ![]()
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